Question 1

How does cash on delivery work?

Accepted Answer

You order without paying online. Our team contacts you to confirm, then you pay the courier in cash.

Question 2

Do you deliver to my city?

Accepted Answer

We deliver to every city in Morocco. Fees are shown at checkout.

Question 3

What if the size doesn’t fit?

Accepted Answer

You have 14 days to exchange or return. Message us on WhatsApp and we’ll handle the rest.

Question 4

How can I track my order?

Accepted Answer

Use the Order tracking page with your order number and phone.

Question 5

Which size should I pick for an oversized hoodie?

Accepted Answer

Take your usual size for a relaxed look. Our size guide lists the exact measurements for every model.

Question 6

Do the hoodies shrink in the wash?

Accepted Answer

Our fleece is pre-washed. Follow the label (30°C, no tumble dryer) and it keeps its shape.

Question 7

Can I pay on delivery?

Accepted Answer

Yes, cash on delivery is available everywhere in Morocco.

Question 8

Which size should I pick for joggers?

Accepted Answer

Take your usual size. The size guide lists waist, hip and length measurements.

Question 9

Can I match it with a hoodie?

Accepted Answer

Yes, our joggers are cut from the same fleece as our hoodies.

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